Stay on top of your course sales, payouts, and learner engagement
Stay on top of your course sales, payouts, and learner engagement
A Case Study in Designing a 5-Minute Interactive Experience for 10,000 people
A Case Study in Designing a 5-Minute Interactive Experience for 10,000 people
Industry
EdTech (SaaS)
EdTech (SaaS)
Company
Trilogy Education
Trilogy Education
My Role
UX/UI Design
UX/UI Design
Prototyping
Prototyping
Overview
Trilogy Education partnered with universities to deliver bootcamps for adult learners. I led the redesign of their Educator Dashboard, which gave instructors real-time visibility into student progress, earnings, and transactions. The goal was to create a smoother, more transparent tool for educators to track class engagement and manage payouts.
Problem
Problem
User testing with 6 instructors revealed pain points:
User testing with 6 instructors revealed pain points:
"
I wish it was easier to see how much I’m earning from each class—right now I’m not even sure where to click to find my transactions.
I wish it was easier to see how much I’m earning from each class—right now I’m not even sure where to click to find my transactions.
Participant, user test
The legacy interface buried important data and lacked clear calls to action—especially around payment and course performance.
The legacy interface buried important data and lacked clear calls to action—especially around payment and course performance.
Goals
Goals
GOAL 1
GOAL 1
Surface Key Metrics
Surface Key Metrics
Give educators a quick view of enrollments, sales, and top-performing courses.
Give educators a quick view of enrollments, sales, and top-performing courses.
GOAL 2
GOAL 2
Simplify Finance Management
Simplify Finance Management
Make earnings, withdrawals, and transactions easy to access and act on.
Make earnings, withdrawals, and transactions easy to access and act on.
GOAL 3
GOAL 3
Improve Usability & Delight
Improve Usability & Delight
Use microinteractions, hover states, and clean visuals to reduce friction and improve focus.
Use microinteractions, hover states, and clean visuals to reduce friction and improve focus.
Earnings Dashboard
Earnings Dashboard
Impact
Impact
32%
32%
faster time-to-withdrawal after launch
faster time-to-withdrawal after launch
+41%
+41%
increase in dashboard feature usage (engagement tracked via Mixpanel)
90%
90%
satisfaction score from surveyed educators for “ease of finding what I need”
satisfaction score from surveyed educators for “ease of finding what I need”
My Role
My Role
01
01
Defined UX architecture and navigation for educator earnings dashboard
Defined UX architecture and navigation for educator earnings dashboard
02
02
Designed hover microinteractions and modal flows in Figma
Designed hover microinteractions and modal flows in Figma
03
03
Conducted moderated testing with 12 instructors
Conducted moderated testing with 12 instructors
04
04
Delivered annotated prototypes to engineers for implementation
Delivered annotated prototypes to engineers for implementation
04
04
Conducted usability tests with 10 learners across devices
Conducted usability tests with 10 learners across devices